Terms and conditions Playojo Casino
Introduction
- Purpose of the Terms The purpose of these Terms and Conditions is to outline the rules and guidelines for playing at PlayOJO.
- Acceptance of Terms By registering an account, making a deposit, or placing a bet on our website or mobile app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
- Age and Legal Restrictions You must be at least 18 years old to play at PlayOJO, and you are responsible for ensuring that you comply with all applicable laws and regulations in your jurisdiction.
Account Registration
- 2.1 Eligibility To register an account at PlayOJO, you must provide valid personal details, including name, date of birth, and address.
- 2.2 KYC and Verification Requirements We may request additional documentation to verify your identity and address, which will be used for anti-money laundering and responsible gaming purposes.
- 2.3 Responsibility for Account Security You are responsible for maintaining the security and confidentiality of your account login details and for ensuring that all transactions are authorized by you.
Deposits and Withdrawals
- 3.1 Accepted Payment Methods We accept Visa/MasterCard, PayPal, Skrill/Neteller, Trustly, Apple Pay, and cryptocurrency via Coinbase Pay.
- 3.2 Minimum and Maximum Limits Minimum deposit: £10. Maximum deposit: £5,000 per week (UK players). Minimum withdrawal: £20.
- 3.3 Processing Times and Fees Deposits are processed instantly. Withdrawals may take 1–24 hours. No fees apply when using accepted payment methods.
- 3.4 Anti-Money Laundering Policy We are committed to preventing money laundering and terrorist financing and may request additional documentation if necessary.
Bonuses and Promotions
- 4.1 How Bonuses Are Credited Bonuses are credited automatically when conditions are met, as specified in promotional offers.
- 4.2 Wagering Requirements Bonus amounts must be wagered at least once before withdrawing associated winnings.
- 4.3 Expiry and Abuse Clauses Bonuses expire after 7 days if unused. We may revoke or modify promotions if there is evidence of abuse or cheating.
Gameplay and Fairness
- 5.1 RNG Usage All games use a Random Number Generator (RNG) to ensure fairness.
- 5.2 Game Malfunctions In case of malfunction, we reserve the right to void all bets placed during the affected period.
- 5.3 Limits on Play and Responsible Gaming Tools Responsible gaming tools (deposit limits, time-outs, self-exclusion) are available via account settings.
Responsible Gambling
- 6.1 Self-Exclusion Options You may self-exclude from 24 hours up to 6 months.
- 6.2 Deposit, Wager, and Session Limits We provide deposit, wager, and session limits to help manage play.
- 6.3 Help and Support Links Links to BeGambleAware.org and GamStop are provided for additional support.
Prohibited Activities
- 7.1 Bonus Abuse Bonuses cannot be used with other offers or promotions.
- 7.2 Fraud, Collusion, or Manipulation Accounts or transactions suspected of fraud, collusion, or manipulation may be revoked or modified.
- 7.3 Use of Bots or Automated Systems Automated tools or bots are prohibited.
Account Suspension and Closure
- 8.1 Voluntary Account Closure Accounts may be closed at any time by contacting customer support.
- 8.2 Breach of Terms We may suspend or close accounts for breaches of these Terms and Conditions.
- 8.3 Inactivity and Dormant Accounts Accounts inactive for 12+ months may be suspended or closed.
Privacy and Data Protection
- 9.1 Information Collected We collect personal details necessary for site/app operation.
- 9.2 Use and Storage of Personal Data Data is used per law and stored securely on servers.
- 9.3 GDPR Compliance We comply with GDPR for EU residents.
Limitation of Liability
- 10.1 Losses We are not liable for losses due to system errors or malfunctions.
- 10.2 System Errors We reserve the right to void bets placed during errors.
- 10.3 Third-Party Links We are not responsible for losses from third-party links or content.
Amendments and Updates
- 11.1 Right to Modify the Terms We may modify Terms and Conditions at any time, with or without notice.
- 11.2 Notification of Changes Updates will be communicated via email or in-app notifications.
