Responsible gambling Playojo Casino

Introduction
At Playojo Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gambling is essential for maintaining healthy relationships with our games and ensuring that everyone can enjoy the entertainment they provide. As a licensed operator under the UK Gambling Commission and Malta Gaming Authority, we adhere to strict regulations and guidelines designed to promote responsible play.

What Is Responsible Gambling?
Responsible gambling at Playojo Casino means treating our games as a form of entertainment, rather than a source of income. We encourage all our players to gamble within their means and never chase losses by increasing bet sizes. Problem gambling can manifest in various ways, including:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control
We offer a range of tools designed to help you stay in control of your gaming activities. These include:

• Deposit Limits: Set limits on the amount of money you can deposit into your account.
• Wagering Limits: Limit the amount you can wager per game or session.
• Session Time Limits: Set time limits for how long you can play for.
• Reality Checks: Receive reminders about the time spent gaming and losses incurred.
• Loss Limits: Set limits on your net losses for a specified period.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from our games.

How to Request Limits or Exclusion

1. Log in to your account and navigate to the Account Settings section.
2. Look for the "Responsible Gaming" tab or similar option.
3. Follow the instructions to set your desired limit or request self-exclusion.

Please note that limits and exclusions can be applied within a few minutes of submission, although this may take longer in exceptional cases. If you need assistance with setting limits or exclusion, our customer support team is available 24/7 via live chat or email.

Support for Problem Gambling
If you feel like your gaming habits are becoming a problem, we encourage you to seek help immediately. Don't wait until the situation becomes more severe; take control of your gaming activities today. If you experience any of the following behaviors, it may be a sign that you need support:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

If you or someone you know is struggling with problem gambling, please don't hesitate to reach out for help. You can contact the following organizations:

• GamCare (0808 8020 133)
• BeGambleAware (0808 8010 636)
• Gambling Therapy (0808 8020 133)

Protecting Minors
Playojo Casino takes the protection of minors very seriously. We strictly prohibit underage gambling and use age verification methods to ensure that our games are not accessible to those under 18. If you are a parent or guardian, we recommend using parental control software to restrict access to our website.

Resources and Useful Links
For additional support and resources on responsible gaming, please consider the following:

• GamCare: A leading UK charity providing advice and support for problem gamblers.
• BeGambleAware: A UK-based organization offering guidance and resources for those struggling with gambling addiction.
• National Centre for Behavioural Addictions (NGBA): Providing information on problem gambling behaviors and treatment options.
• Gamblers Anonymous: A self-help group for individuals seeking to overcome problem gambling.
• The Problem Gambling Severity Index (PGSI): An online quiz assessing the severity of problem gambling.